Resolved -
This issue is resolved and functionality has been restored.
If you have any further issues please reach out to support@getvim.com
Nov 18, 08:34 EST
Investigating -
Our team has identified an issue with our service provider for logging in users. Due to this all of our login methods, seamless & credentials, are failing. This affects all users.
Our team is tracking the status page of our service provider to keep track of the timeline of the issue and when service will be restored. https://www.cloudflarestatus.com/
Start Time: Nov 18, 2025 - 11:48 UTC
We will update once the issue is resolved.
Nov 18, 07:44 EST
Resolved -
This issue has been resolved with our service provider. All users are no able to login to Vim.
Start Time: November 16, 2025 02:50pm EST
End Time: November 16, 2025 03:43pm EST
If you are having any other additional issues please feel free to open a support ticket (support@getvim.com) and we will promptly investigate.
Nov 16, 15:49 EST
Identified -
Our development team has identified an issue with our service provider for identifying logged in users. Due to this all of our login methods, seamless & credentials, are failing. This affects all users.
If you are having any other additional issues please feel free to open a support ticket (support@getvim.com) and we will promptly investigate.
Nov 16, 15:09 EST